Working Remotely

Tips for Working Remotely: Accounting Processes & Documentation

So… you and your team are now working from home, but your filing cabinet is still at the office. That poses a challenge for sure. We can’t fix that, but we can make some practical go-forward suggestions about adapting your accounting system to the “new normal.”

Need help? Contact us at info@youngassociates.ca

For those who’d rather DIY, here’s how. 

Online Banking

If you haven’t yet set up online access to your bank account, don’t delay!

Through online access, depending on your bank and your authorization structure, you can view your account, initiate transactions (including online payments) and retrieve past statements. Bear in mind that appropriate authorization is still required. More on that in our tip sheet on adopting online payments.

Consider giving your bookkeeper online, view-only access so that you retain control of your banking activities, while your bookkeeper can manage your records efficiently. 

If you’re using cloud accounting, make sure you’ve got the bank feed set up. It downloads transactions directly to your cloud accounting app, expediting processing and reconciliation.

Online Accounts

The first one that springs to mind – we’re a bookkeeping firm, after all – is the Canada Revenue Agency. Now’s the time to set up My Account for your personal taxes, and My Business Account for your company (small business, nonprofit or charity).

Consider asking your bookkeeper to set up Represent A Client with CRA so that they can check your account balances, file HST and T3010s, respond to notices and receive statements.

CRA gives you handy access to all of your tax-related documentation, going back years.

Utilities, credit cards, major retailers, associations and other suppliers with whom you have an ongoing relationship may offer online access to your account, allowing you to make online payments  (being mindful of authorizations) and to retrieve invoice and statement copies.

Email

Now’s the time to sign up for emailed invoices and statements from your bank, your credit card company, “big box” suppliers (major retailers, utilities, etc.). Many of these organizations are actively encouraging customers to move to digital, and you’ll find a sign-up on their website.

Even smaller suppliers have gone digital – or are scrambling to make that happen now. 

What about you? Are you invoicing your customers, members, sponsors, registrants online?

They are having the same challenges you are, dealing with snail mail. Now’s the time to get your paperwork right to their desktop.

Any reasonably current accounting software has an email button close to the print button. Clicking it will open a dialog box that lets you send invoices and statements directly. Most apps retain email addresses, and allow you to memorize standard messages.

Snail Mail and Digitization

As of this writing, Canada Post deliveries are uninterrupted, so you will have to consider how to deal with hard-copy items that arrive at your workplace.

Now’s the time to close the filing cabinet forever, convert those hard copies to digital images, and store them online. It’s the way of the future; you won’t regret it.

No kidding: in the Young Associates office, and our tech-savvy clients’ offices, snail mail goes straight from the scanner to the shredder. 

Make sure your system is backed up! Indeed, redundant backups are essential to secure management of your documents.

Scanning

Make sure you’ve got the right tools for the job. Now’s the time to acquire an affordable scanner, or a printer with built-in scanning.

In a networked environment, you should be able to make the printer send the scanned image to the folder you identify – so you can set up your digital filing cabinet starting now.

Cloud-based Transaction Capture and Documentation

The next wave of accounting document management is AI-powered apps that read a scanned image, extract accounting details (supplier name, date, amount, HST, etc.) and seamlessly integrate to your accounting software. This doesn’t eliminate the human element: your bookkeeper still needs to review the coding before pushing the entry into your accounting software. 

Besides improving bookkeeping efficiency, these apps can act as your digital filing cabinet, sorting invoices by supplier and date, and pushing invoice images into your accounting software, so that documentation is attached to each entry.

To take advantage of these apps, you need cloud-based accounting software. Document capture front-runners include (logos are linked to company sites):


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How Young Associates can assist

A consultation with us may make all the difference to your comfort level and confidence that your accounting system is up to the challenge of the pandemic. 

We can help you set up online banking and other accounts, advise on process and best practices, and advise on cloud computing and related apps.

We’d also be happy to give you a quote for full-service bookkeeping

We work on the basis of fixed price agreements, so you’ll know upfront how much our work will cost – and we always offer a money-back guarantee: if you’re not completely delighted with our service, we will, at your option, either refund the price, or accept a portion of said price that reflects your level of satisfaction. 

Contact us: info@youngassociates.ca 


This tip sheet was created by Heather Young CPB and the Young Associates team based on the best information available to us as of the date of posting.

Although every effort has been made to provide complete and accurate information, Young Associates makes no warranties, express or implied, or representations as to the accuracy of content in this tip sheet. Young Associates assumes no liability or responsibility for any error or omissions in the information contained in the tip sheet. 

Founded in 1993, Young Associates provides bookkeeping and financial management services in the charitable sector, with a focus on arts and culture. Young Associates also provides consulting services in the areas of data management, business planning and strategic planning. Heather Young published Finance for the Arts in Canada (2005, 2020), a textbook and self-study guide on accounting and financial management for not-for-profit arts organizations.

Tips for Working Remotely: Increase Efficiency, Adopt Digital Payments

When you and your staff and board members should be staying safe at home, the last thing you want is to be dodging germs on the streets to get cheques signed. That goes for your courier company’s staff too!

It’s time to move your payments to the cloud.

Need help? Contact us at info@youngassociates.ca

For those who’d rather DIY, here’s how. 

Authorization, control

Working remotely does not mean compromising proper accounting controls.

For small businesses, the owner may be the sole authority. Larger commercial concerns and nonprofit organizations typically require multiple authorizations on payments to control spending and ensure adherence to budgets.

You may find great comfort in those two signature lines on a cheque, and the in-person requirement for getting someone’s signature. But, that’s far from the only way to do it.

Banks and other third-party payment processors have designed protocols to support remote authorization by multiple parties, where each signer approves independently of the others. 

Organizations can implement their own internal protocols to ensure that the designated staff or board members approve payments. For instance, an invoice can be scanned and circulated by email, with the bookkeeper instructed to pay only after the appropriate people have given their okay. 

Alternately, you can investigate options for gathering digital signatures.

Getting started right away

Using options like Interac, credit card payment and supplier payment portals, you can immediately convert some of your payables stream to online payment. The table below provides some options.

Dealing with your cheques

Make sure your cheques are safe. Cheque fraud is on the rise. Blank cheques should always be kept out of sight, in a locked place. 

Do not ask signers to pre-sign cheques. This negates the value of the authorization process! If you’ve already disobeyed this important rule, you must be doubly sure that your blank cheques are secure.

Service providers

How to choose the right avenue(s) for you? This list will get you started. You may find it useful to canvass your bookkeeper, CPA, and tech-savvy colleagues to learn what they use. You may use multiple service providers, depending on your needs.

This list is not intended to be exhaustive. There are other options for you. Any of the providers below will work for small businesses, nonprofits and charities.

This is a quick overview only. All of these options offer more features than indicated in this summary. Review websites carefully for additional detail.


Provider

Cost

Accounting Integrations

Commitment / Getting Started

Notes

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Monthly fee includes transaction package; per item fee thereafter

Plugs into Quickbooks and Xero accounting software so you can transmit your payables directly to the app for payment.

You can subscribe month by month. Signing officers must complete authorization procedures.

Young Associates’ choice. Canadian owned. Sleek, intuitive user interface with online chat support. Offers authorization tiers (e.g. up to $500 1 signer only). No need to collect banking info if vendor is set up with Plooto, or vendor can accept email. Pays CRA. Does not pay many “big box” vendors (yet). International payments. Also receives payments.

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Monthly fee plus per item fee

Plugs into Adagio, Connected, Quickbooks, Sage and other accounting apps so you can transmit your payables directly to the app for payment.

Apply for a TelPay ID on their website. Signing officers must complete authorization procedures.

Canadian owned. Founded in 1985; a pioneer in payment processing. Canada’s largest biller list. For other vendors, no need to collect banking info; vendor can be notified by email. Besides supplier payments, it provides payroll direct deposit, government remittances, international payments, transfers funds. Receives payments too. 

Monthly fee for “Pro” package. 2.9% of amounts received. Per item fee.

No integration. Payments via PayPal need to be keyed into your accounting app.

Monthly commitment for “Pro” package.

PayPal’s promotion is geared mostly to receiving payments. Your vendors may already accept payment this way. You will need a method of payment (credit, debit, from your bank account, or using your PayPal balance). You may find PayPal useful for paying international artists: they can send you a PayPal invoice. Note that the recipient pays a % of the transaction.

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Per item fee

No integration. Payments via Interac need to be keyed into your accounting app.

Anyone with a Canadian bank account and an email address can send Interac e-transfers.

Interac is a Canadian interbank network. Your institution probably belongs, and right now you can probably send one-off payments to suppliers able to receive e-transfers. 

Bank and credit union platforms

See your bank for details

Banks are typically cautious about linking to third party apps. Check your bank for details. Payment entries may need to be re-keyed into your accounting app.

You need to have an account. See your bank for further details on how to get started. 

Features vary by institution

Credit cards

Fees vary by card. Some cards offer benefits such as travel points or cashback.

For initiating payments, no integration to your accounting software. (You may be able to set up a feed to bookkeep completed transactions.)

You need to apply for a card. The company will determine how much credit to extend.

Having a credit card expands your resources – but at a cost. Interest on unpaid balances may be high. Nonprofits and charities may find it difficult to secure a company card.

Supplier online payment portals

Most suppliers are happy to receive your payment at no charge to you.

No integration. Online payments need to be keyed into your accounting app.

Many suppliers are encouraging customers to pay online

You will need a method of payment such as a credit card, debit card, Interac or PayPal. 

Supplier pre-authorized payments

Most suppliers are happy to receive your payment at no charge to you.

No integration. Payments need to be keyed into your accounting app.

You authorize the supplier to withdraw directly from your bank account. You can withdraw authorization at your discretion.

You may already be using this method. Landlords, utilities, credit card companies and other monthly billers actively seek pre-authorized payment.

 

How Young Associates can assist

A consultation with us may make all the difference to your comfort level and confidence that your accounting system is up to the challenge of the pandemic. 

We can respond to your concerns around security, authorization, risk management, privacy and accounting process, and help identify the best online payment options for you.

We’d also be happy to give you a quote for full-service bookkeeping

We work on the basis of fixed price agreements, so you’ll know upfront how much our work will cost – and we always offer a money-back guarantee: if you’re not completely delighted with our service, we will, at your option, either refund the price, or accept a portion of said price that reflects your level of satisfaction. 

Contact us: info@youngassociates.ca


This tip sheet was created by Heather Young CPB and the Young Associates team based on the best information available to us as of the date of posting.

Although every effort has been made to provide complete and accurate information, Young Associates makes no warranties, express or implied, or representations as to the accuracy of content in this tip sheet. Young Associates assumes no liability or responsibility for any error or omissions in the information contained in the tip sheet. 

Founded in 1993, Young Associates provides bookkeeping and financial management services in the charitable sector, with a focus on arts and culture. Young Associates also provides consulting services in the areas of data management, business planning and strategic planning. Heather Young published Finance for the Arts in Canada (2005, 2020), a textbook and self-study guide on accounting and financial management for not-for-profit arts organizations.